I can't find my medication on the list.
- Make sure you are looking at the right list for your region: EU or US? The same medication might have different brand names in different parts of the world. The insulin 'Novolog' (US name) for example is known as 'Novorapid 'in Europe.
- Please scroll all the way through the list, maybe collapse your phone's keyboard to make sure it is not hiding the list.
- The words 'vial', 'cartridge' and 'pen' describe different forms of the same kind of medication. The wording might be different on the packaging of your medication, if the language is not English. 'Vials' are glass bottles for use with syringes, 'cartridges' are the containers for use in pens and 'pen' describes prefilled pens.
- Still no luck? Have us add your medication! Tap on the 'Let us know' button at the top of the medication list to send us an email. We will add the requested medication right away. Thank you for your contribution :)